These guidelines are intended for law enforcement authorities seeking information about surespot, llc accounts.
surespot is the world’s most secure military grade encrypted messaging app available today. Operating in over 100 countries with upwards of a half million users who have sent over 100 million secured messages. The surespot technology provides iron clad means for people to protect the content of their mobile communications with one another by using the industry’s only zero-content system that is also backed and verifiable through a code base that features fully open source clients.
We don’t collect any personal information about our users. Accounts are not associated to an email or phone number. We do not have plaintext copies of any messages. Communications are fully end-to-end encrypted and we do not hold the keys. From a technical standpoint, we have no ability to view, decipher or see plain text of any user data as it exchanges between devices.
Users can delete their messages at any time eliminating them from our servers and all of their contacts’ phones.
surespot operates in an environment of total transparency and exists to protect each person’s due right to privacy. We will cooperate with law enforcement only to the extent that the law requires.
Any and all requests for user data requires a valid search warrant from an agency with proper legal jurisdiction over surespot.
Please address all inquiries and documentation electronically to surespot legal by emailing our attorneys at firstname.lastname@example.org
surespot will only respond to valid legal process issued in compliance with U.S. law. Non-public information about our company or users’ accounts will not be released to law enforcement except in response to a court ordered grand jury subpoena, warrant or other valid legal proceeding that is supported by probable cause and delivered from an agency with proper jurisdiction over surespot.
We do not respond to foreign authorities as they do not have jurisdiction over U.S. companies.
We will never respond to a request voluntarily.
The pure simplicity of surespot’s design and focus on core communication functionality is the reason why it doesn’t need personally identifiable information from users. It is what we refer to as a “zero-content system”. The app-related data we do collect is the base minimum amount required for the service and technology to function properly for the best user experience possible.
Because the content of communications are not available, our response to any requests for content will only reflect that it does not exist on our servers.
Due to the security architecture of surespot, we don’t know who our users are. We have no personal contact information that can be used to notify them. Personal contact information can be used to identify a person and/or possibly their location. For obvious reasons we don’t want this, and neither do our users.
surespot stores the following data on its servers:
The records that we produce are self-authenticating. Additionally, the records are electronically signed to ensure their integrity at the time of production. If you require a declaration, please explicitly note that in your request.
surespot’s policy is to promptly respond to requests that are issued via U.S. court either by way of a mutual legal assistance treaty (“MLAT”) and letters rogatory, upon proper service of process.
2995 55th Street #18034
Boulder, CO 80308
Non-law enforcement requests should be submitted through via email to email@example.com